SMS Terms & Consent Policy

This SMS Terms & Consent Policy explains how SolTheWorld LLC uses text messaging for account verification, booking updates, scheduling coordination, project communication, and customer support.

By providing your mobile phone number and requesting a verification code, creating an account, signing in by phone, booking a service, or opting in to receive text messages from SolTheWorld, you agree to this SMS Terms & Consent Policy.

SolTheWorld may send SMS text messages related to:

Account verification, one-time passcodes, sign-in assistance, booking requests, scheduling coordination, appointment reminders, project updates, customer support, service notifications, and other account or service-related communications.

SolTheWorld does not use SMS consent to send unrelated third-party marketing messages.

You may opt in to receive SMS messages from SolTheWorld when you:

Enter your phone number on the SolTheWorld website, request a one-time verification code, create an account, sign in using phone verification, submit a booking request, provide your phone number for scheduling coordination, or otherwise request SMS communication from SolTheWorld.

By submitting your mobile number, you confirm that you are the owner or authorized user of that phone number and that you agree to receive SMS messages from SolTheWorld related to your account, booking, project, or service request.

Message frequency varies based on your interaction with SolTheWorld.

For example, you may receive messages when you request a verification code, submit a booking request, need scheduling assistance, receive project updates, or contact customer support.

SolTheWorld does not guarantee a specific number of messages.

Message and data rates may apply depending on your mobile carrier and plan.

SolTheWorld is not responsible for charges from your mobile carrier.

You may opt out of SMS messages by replying STOP to a text message from SolTheWorld, where supported.

After you reply STOP, you may receive one final confirmation message confirming that your opt-out request has been processed.

After opting out, you may not receive certain SMS messages related to account verification, phone sign-in, booking coordination, or project updates.

If you opt out and later want to receive SMS messages again, you may need to re-enroll, request a new verification code, or contact SolTheWorld for assistance.

You may reply HELP for help, where supported.

You may also contact SolTheWorld directly at:

Email: stw@soltheworld.com

SMS consent is not a condition of purchasing services from SolTheWorld.

However, some phone-based account verification, sign-in, scheduling, or support features may require SMS communication to function.

SolTheWorld does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in information, or SMS consent with third parties or affiliates for marketing or promotional purposes.

SolTheWorld may share limited information with service providers only as needed to operate SMS services, verify accounts, send messages, process bookings, provide customer support, or comply with legal requirements.

SolTheWorld may use third-party providers to support SMS messaging, authentication, scheduling, and account services.

These providers may include Twilio, Supabase, and similar technology providers.

These providers are only provided the information needed to perform their services.

SMS delivery depends on mobile carriers, device settings, network availability, and third-party service providers.

SolTheWorld is not responsible for delayed, blocked, failed, or undelivered messages caused by carrier filtering, network issues, incorrect phone numbers, device settings, or third-party service interruptions.

You are responsible for providing an accurate mobile phone number and keeping your contact information up to date.

If you provide a phone number that does not belong to you, you are responsible for any issues that result from that incorrect information.

If your phone number changes, please update your account information or contact SolTheWorld.

You may not use SolTheWorld's SMS features for fraudulent, abusive, unlawful, or unauthorized purposes.

SolTheWorld may suspend or restrict SMS access if we believe the feature is being misused.

SolTheWorld's use of personal information, including phone numbers, is described in our Privacy Policy.

Please review the Privacy Policy for more information about how we collect, use, share, and protect personal information.

SolTheWorld may update this SMS Terms & Consent Policy from time to time.

The updated version will be posted with a new effective date. Your continued use of SolTheWorld's SMS features after changes are posted means you accept the updated policy.

For questions about this SMS Terms & Consent Policy, contact:

SolTheWorld LLC Jackson, Tennessee Email: stw@soltheworld.com